An operator group with twenty-five years of carrier-grade voice and messaging — now building enterprise CPaaS and generative voice AI under a single, vertically-integrated stack.
Every business conversation in the world is heading toward an AI. The wire-and-protocol generation built the rails — this generation builds the agent on top.
For twenty-five years our group has carried enterprise voice and messaging across the globe. ZAPIM is where that operator DNA meets AI-native software: one company, two specialised wings, a single mission — to make every interaction between a business and its customer instant, intelligent and trusted, on any channel and in any language.
Quick SMS Private Limited operates under the ZAPIM brand. We unify enterprise-grade business communication and generative voice AI into a single, vertically-integrated stack — built and run by an operator group, not bolted onto someone else's API.
Omnichannel CPaaS — WhatsApp, RCS, SMS, Voice and Email through one API and one unified dashboard, plus marketing automation, campaign management and chatbots.
Generative voice & conversation AI — clients build their own AI voice agents by prompt, chat or pre-built use case, and ship them across seven channels in days.
Combined across the two wings. The numbers behind why ZAPIM is ready for production from day one.
A clean, legible structure for partners, customers and investors: one legal entity, one master brand, two product wings that share infrastructure, identity and security posture.
The omnichannel-messaging market and the voice-AI market are compounding at ~25–30% a year — and India is the fastest-growing geography in both. ZAPIM sits exactly where they meet.
Four reasons enterprises pick ZAPIM over the field — and partners pick us to white-label.
Twenty-five years of carrier-grade voice and messaging — real infrastructure for real customers, not a wrapper over someone else's API.
We own telephony, voice synthesis, orchestration and observability end-to-end. One team, one SLA, no surprise third-party outages.
Low-code builders and pre-built use cases take customers from idea to a live agent in days — across messaging and voice alike.
Three offices on one support clock — built for India's scale and compliance, ready for MENA, Europe and beyond from day one.
The questions your security team will ask, answered before they ask — across both wings of the platform.
TLS 1.3 in transit, AES-256 at rest. Recording audio encrypted with per-tenant keys you can rotate.
Pin tenants to Mumbai (ap-south-1) or Frankfurt (eu-central-1). US region and on-prem available.
Four roles per tenant; every mutating action — including staff impersonation — in an append-only log.
HMAC-SHA256 with rotatable secrets, SSRF-guarded egress and Redis-backed idempotency.
Book a 20-minute demo to see your industry's flow live — or apply to run your own white-label voice-AI platform on the ZAPIM stack.